Tuesday, September 1, 2015
Camping and Survival . com Belay my last.
I have, from time to time, recommended to people that certain specialty products useful to survivalists and preppers could be obtained from Camping and Survival . com. I have never had any trouble with orders to them.
However, there's a wise old saying in the Marine Corps, which pertains to failure.
" Ten Thousand Atta'boys equals one Ah Shit!"
Recently a friend place an order with these guys. It didn't come.
She emailed them. They didn't respond.
She had to escalate her pay pal dispute.
They emailed her and said part of her order was "back ordered."
This is all shoddy and unprofessional service. Shipping an order late can be excused, if properly coordinated with the customer.
Not responding to a customer is inexcusable. Point. Period. Exclamation mark.
I emailed them as soon as I got her letter, and I haven't had a response either. When someone who is recommending your services on the internet asks a legitimate question and you can't be bothered to take a minute to respond, then to hell with you and your company.
So I am not doing business with them, I am not recommending them for anything. I feel like they let her down but they really dumped on me. I don't do advertising or take any money or anything else from any business I talk about on the net. When I recommend one, I consider my personal credibility to be on the line. If they let me down, I don't forget and I will do everything I know to get the word out to as many people as possible. I hope their poor service and poor customer care puts them out of business.
As I read people's blogs, I see lots of those little "click the add" boxes. Nothing wrong with that. If a person wants to make a few dollars with their blog, that's the American Way. But I have seen some Camping and Survival . com adds, so I'm giving you a heads up. I don't know how many pennies they pay per click, but if someone goes to them from your add, and they hose that person, there will be residual resentment on that persons part against you. I wouldn't host their adds for a few dollars a click, under those circumstances. Just something to think about.